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|Posted on September 1, 2014 at 5:25 PM||comments (14)|
Email, texting and social media have become perhaps the most popular forms of communication in many parts of the world. However, many people express themselves via these outlets in ways they would never do over the phone or speaking face-to-face. Many people using these vehicles of communication are curt, disrespectful, vulgar, etc., especially if they believe they can be so in anonymity. However, the writers come off as rude, unprofessional, petty, ignorant, inhumane, etc.
In an organizational setting, disrespectful emails can ultimately destroy morale and even bring down the entire organization. Writers should not only re-read their emails to check for the tone, but they should not copy others if their emails are intended to discuss matters that could have a negative or detrimental impact upon the organization.
People composing or responding to emails regarding alleged poor job performance, etc. should be patient and give serious consideration to their writing before going off half-cocked. Respect and common courtesy are the keys to effective communication.